Case Study: High Sports Climbing Walls

High Sports - a person using a climbing wall

With over 20 state-of-the-art climbing walls at some of the UK’s most outstanding leisure facilities, High Sports Group are at the forefront of climbing wall and leisure centre development. We recently caught up with High Sports Business Manager Rachel Perry, who told us how Papertrail has made a difference to their organisation.

High Sports - a person using a climbing wall

High Sports use Papertrail across all 20 centres around the UK

Here’s what Rachel had to say:

“Papertrail has completely changed the way we do things. Having 20+ walls spread across the country, it was extremely difficult to keep track of whether our employees were completing the checks on time using the basic spreadsheet system we had previously. Now with a few clicks we can see everything all in one place from anywhere. We have also noticed a reduction in the amount of time it takes to record these checks.

However, Papertrail is not all about the maintenance checking; we also use Papertrail as a HR function which enables our Managers to keep track of the status of each of their instructors and when their CPD and First aid courses are due.

We’d highly recommend Papertrail to any other climbing wall operators. It has changed the way we manage our business in ways we could never have imagined. Not only that, but the Papertrail team are always there when you need them and are constantly striving to improve.”

To find out more about our work in the climbing wall industry or to request a demonstration, click here

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