Making sure your white-knuckle experience is safe

How do you make sure your customers are perfectly safe while giving them the thrill of their lives? That’s the dilemma facing UK-based Zip World, which has built a business on pushing the boundaries of what is possible with a pulley suspended on a cable.

In 2013, for example, it established the record for the longest zip line in Europe, spanning a mile and sending riders along at more than 100 miles per hour. The following year, it opened Zip World Velocity, the first four-person zip line in Europe.

And in 2015 it inaugurated Zip World Caverns, the world’s largest fully underground zip line course. Other Zip World attractions, including Bounce Below, Zip World Fforest and Zip World London, all vie to offer thrill seekers the very best in white-knuckle rides.

Naturally, though, Zip World takes care to make sure its customers are perfectly safe all the time. Items such as carabiners and harnesses are inspected every month, while the cables and other zip line components are checked daily.

Carrying out the checks is only part of the story, though. As its business has grown, Zip World has needed to professionalise the way it recorded and stored inspection reports. So in 2014 the company introduced Papertrail to manage all of its inspection activity.

Today, the system handles more than 7,500 records on behalf of 46 members of staff, who deal with critical business functions ranging from employee qualifications and certification to the management of equipment across five venues.

The company is now enjoying a host of benefits too long to go through in a short blog post. But if you want to find out more, take a look at our new Zip World case study. And then get in touch to find out how your white-knuckle experience could be just as safe.

Contact us now for more information about how to make your business safer and more efficient.

A Milestone For Papertrail: Inspections Reach 2,000,000

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Myself and the team at Papertrail are proud of our adventure background and fiercely proud of helping keep people safe along with our environmental responsibilities. When we took the concept of Papertrail to reality, the solution we had in mind was to deliver:

  1.  A technology that reduced the amount of paper being used in the trail of inspections for checking assets and safety procedures. The risk being loss of paper, or too much paper used, wasn’t just bad for the environment but it also increased risk with too many human steps in the process.
  2. A solution that made the whole inspection process a lot easier and therefore we could do more with the limited time we had. This was a fact of life, not enough time, too many tasks!
  3. Because of the insurance implications and regulatory pressures, the solution was to improve accountability and increase information transparency. This didn’t just speed up time of delivering what was needed and reduce frustration, it also demonstrated control.

Continue Reading…

Sir Ernest Shackleton: An Outdoor Pioneer

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Earlier in the year, we published articles on two legendary adventure sector brands: Petzl and Patagonia. We will soon have more articles in that series. But then we thought, where would these adventure brands and enthusiasts be without true pioneers leading the way? Here’s the first in a new series about these true pioneers: the story of Sir Ernest Shackleton. Continue Reading…

Papertrail Welcomes New Partners: Aerial Adventure Tech

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Papertrail is delighted to announce that Aerial Adventure Tech has recently joined our family of global safety partners.

Based in the Southern Appalachian Mountain range of North Carolina, Aerial Adventure Tech has a small but dedicated team with over 25 years experience in the adventure industry. Continue Reading…