Making sure your white-knuckle experience is safe

How do you make sure your customers are perfectly safe while giving them the thrill of their lives? That’s the dilemma facing UK-based Zip World, which has built a business on pushing the boundaries of what is possible with a pulley suspended on a cable.

In 2013, for example, it established the record for the longest zip line in Europe, spanning a mile and sending riders along at more than 100 miles per hour. The following year, it opened Zip World Velocity, the first four-person zip line in Europe.

And in 2015 it inaugurated Zip World Caverns, the world’s largest fully underground zip line course. Other Zip World attractions, including Bounce Below, Zip World Fforest and Zip World London, all vie to offer thrill seekers the very best in white-knuckle rides.

Naturally, though, Zip World takes care to make sure its customers are perfectly safe all the time. Items such as carabiners and harnesses are inspected every month, while the cables and other zip line components are checked daily.

Carrying out the checks is only part of the story, though. As its business has grown, Zip World has needed to professionalise the way it recorded and stored inspection reports. So in 2014 the company introduced Papertrail to manage all of its inspection activity.

Today, the system handles more than 7,500 records on behalf of 46 members of staff, who deal with critical business functions ranging from employee qualifications and certification to the management of equipment across five venues.

The company is now enjoying a host of benefits too long to go through in a short blog post. But if you want to find out more, take a look at our new Zip World case study. And then get in touch to find out how your white-knuckle experience could be just as safe.

Contact us now for more information about how to make your business safer and more efficient.

Welsh and proud of it

Papertrail is a global company, with customers stretching from North America to Australia. We pride ourselves on offering a platform that is available anywhere, anytime. So, clearly, we are not overly preoccupied with geography.

That said, we originated in Wales and still value our Welsh heritage. Wales, after all, has a long tradition of innovation. Its mining and metallurgical industries helped to power the industrial revolution.

The country later reinvented itself as a haven for light industry and services, and in 2008 became the first nation in the world to be awarded Fairtrade Status.

More recently, Wales has also focused on the sustainable exploitation of natural resources, with activities ranging from offshore wind farm development to outdoor leisure activities.

Today, Wales is the third-best recycling nation in the world and 43% of its electricity comes from renewables.

This environmental focus, coupled with the relative strength of the Welsh rural economy, made Wales the perfect birthplace for a personal protective equipment (PPE) innovator such as Papertrail.

We have grown up with a keen appreciation of the challenges faced by outdoor workers and we have baked that know-how into our platform: Papertrail was designed from the ground up to be easy to use in the field.

And this ethos seems to be working well with local customers. Notwithstanding our global client base, some of our biggest users are based in Wales. We serve renewable energy companies, public sector bodies and PPE providers across the country.

Take DMM, for example. DMM’s carabiners, ropes, pulleys and other PPE products are sought after by outdoor enthusiasts and working-at-height firms alike. But keeping records of the life history of each item can be an onerous process.

We are both leaders in our fields, with a reputation for quality and customer service. Now Papertrail helps DMM’s large corporate customers save up to around GBP£50,000 a year.

It’s a similar story with Betsi Cadwaladr University Health Board. The hospital group has locations all around our Conwy head office.

But it’s not the location that counts, so much as a spirit of innovation that has seen the Health Board use Papertrail as a key tool in improving operating theatre safety. We are pleased to be part of its success.

Speaking of innovation, perhaps nothing beats the technology operating out to sea at Gwynt y Môr. Offshore wind energy barely existed a decade ago, yet today it is helping to power thousands of Welsh homes… with a little help from Papertrail.

Thanks to our platform, says Justin Grimwade, business information manager at Gwynt y Môr’s owner, Innogy Renewables UK, “we are able to improve our health and safety posture by streamlining processes and information.”

As an innovative business, we’re obviously glad to see any organisation using our platform in new ways like this. As a Welsh company, though, we’re particularly delighted to see our country leading the way.

Contact us now for more information about how to make your business safer and more efficient, no matter where you are.

Floating wind: let’s not let safety sink

Last month was a momentous one for those of us who work alongside the renewables industry. The world’s first floating offshore wind farm began delivering electricity to the grid.

Located about 25 kilometres off the coast of Peterhead in Scotland, the Hywind Scotland project is not particularly far from shore. But floating turbine designers aim to go much, much further.

The whole point about floating foundations is they can be towed out to places where the water is too deep for existing bottom-attached structures. That extra distance means far more energy can now be harvested from the wind above the waves.

But it also means construction and operations teams must travel further to get on site, and there is greater distance to travel in the event of an incident.

So while the advent of floating offshore wind is great news for the industry, it also means project owners will need to revisit safety protocols and procedures.

As part of this, it will be vital to make sure all personal protective equipment (PPE) is properly maintained and checked.

Many offshore wind operators are already switching from manual inspection tracking methods to smart PPE management systems such as Papertrail.

It’s a move that not only improves safety, but also boosts efficiency and reduces costs, both of which are important considerations in the ongoing struggle to cut the levelised cost of energy for offshore wind.

Recent developments might mean it is a good idea to float the idea at your company, too.

Find out how one offshore wind contractor is maintaining an unblemished safety record with help from Papertrail.

Meet the companies managing PPE in a smarter way

A+A logo

Safety should always be top of mind in the workplace. But the upcoming A+A international trade fair and congress is a good excuse to make sure your health and safety systems are all up to scratch and in line with the latest best practice.

The show is always a great way to learn about safety-enhancing products and to exchange tips with industry peers. And if you look after personal protective equipment (PPE), it’s not just new products you should be checking out.

Companies around the world are also benefiting from smarter PPE management systems, which can help cut costs while improving safety.

The Australian working-at-height training firm 5th Point, for example, uses Papertrail to overcome what it calls the “daunting prospect” of inspecting industrial rope access equipment.

5th Point relies on equipment provided by DMM, which offers Papertrail as its standard PPE management system for customers.

Using the system, “you’re looking at saving up to 90% of your administration time during an inspection,” says Robert Partridge, product manager, without having an impact on health and safety standards.

That is probably why it has been adopted by companies whose workers operate in some of the harshest conditions in the world.

Technicians at Offshore Painting Services, for instance, maintain wind turbines out in the North Sea and cannot afford to work with faulty PPE.

The company uses Papertrail to help safeguard the integrity of its equipment, and has yet to suffer a lost-time incident despite logging hundreds of thousands of on-site man-hours.

If that’s the kind of PPE safety record you would like for your company, then book a demo or join us at A+A in Düsseldorf, Germany, from October 17 to 20.

  • Visit Papertrail at A+A at the DMM (Hall 6/F40) and SingingRock (Hall 6/C48) stands.

A Milestone For Papertrail: Inspections Reach 2,000,000

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Myself and the team at Papertrail are proud of our adventure background and fiercely proud of helping keep people safe along with our environmental responsibilities. When we took the concept of Papertrail to reality, the solution we had in mind was to deliver:

  1.  A technology that reduced the amount of paper being used in the trail of inspections for checking assets and safety procedures. The risk being loss of paper, or too much paper used, wasn’t just bad for the environment but it also increased risk with too many human steps in the process.
  2. A solution that made the whole inspection process a lot easier and therefore we could do more with the limited time we had. This was a fact of life, not enough time, too many tasks!
  3. Because of the insurance implications and regulatory pressures, the solution was to improve accountability and increase information transparency. This didn’t just speed up time of delivering what was needed and reduce frustration, it also demonstrated control.

Continue Reading…

What Regulations Affect You?

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Who says I have to inspect my equipment and keep records?

There is legislation within the EU that clearly specifies what businesses should be doing to keep people safe – no matter what industry they’re involved in. However, as with all legislation, it can be very difficult to find out what we should be doing, and how we should be doing it. The following information will help you adhere to these regulations, and understand where each of them may apply to your business. Papertrail will then help you manage this and put it all into practice in a clear and simple way. Continue Reading…

Counterfeit Equipment: Do You Know What to Look Out For?

Counterfeit safety shoes

Counterfeit or illegal items of PPE in the UK market are on the increase. Established product brands and manufacturers such as DMM and Edelrid are often the target of counterfeiters looking to make a quick buck from people who are just looking for something that will keep them safe. The thing is, these products often do not perform as they should, endangering lives and exposing organisations to the risk of prosecution.

To help combat this problem, we’ve compiled a list of the most common types of counterfeit PPE, with all the tips which will help you to spot illegal products – so you don’t get caught out by the counterfeiters! Read on to find out more. Continue Reading…