Get ready to change your view of PPE

If you know Papertrail then you’ll know we’re passionate about modernising the way personal protective equipment (PPE) is managed, to improve safety and efficiency while cutting costs.

It’s a message we try to spread in all our communications, including this blog. And it’s not just us who are banging the drum for more advanced PPE management.

DMM, for example, has been leading developments in PPE for more than 30 years, and is a big advocate for smarter management systems.

That’s why this month I’m delighted to welcome DMM’s product manager, Rob Partridge, on Papertrail’s first-ever webinar: ‘unlocking the secret to smart PPE management.’ This webinar is aimed at novice and experienced PPE managers alike and will help you:

  • See why PPE manufacturers such as DMM now recommend all their customers adopt smart management systems.
  • Understand how you can immediately save money and improve efficiency with smart PPE management.
  • Experience how quick and easy it is to implement smart PPA management systems.

The 45-minute webinar is completely free and will kick off at 3pm GMT on Thursday March 22. Besides hearing from myself and Rob, you can get to ask us all those niggling questions you’ve been wanting to get answers to.

To make sure you don’t miss you place on this unique webinar, take a minute to sign up now and block out your diary at 3pm on the 22nd. I look forward to you joining us for what will undoubtedly be a really valuable interactive session.


Making sure your white-knuckle experience is safe

How do you make sure your customers are perfectly safe while giving them the thrill of their lives? That’s the dilemma facing UK-based Zip World, which has built a business on pushing the boundaries of what is possible with a pulley suspended on a cable.

In 2013, for example, it established the record for the longest zip line in Europe, spanning a mile and sending riders along at more than 100 miles per hour. The following year, it opened Zip World Velocity, the first four-person zip line in Europe.

And in 2015 it inaugurated Zip World Caverns, the world’s largest fully underground zip line course. Other Zip World attractions, including Bounce Below, Zip World Fforest and Zip World London, all vie to offer thrill seekers the very best in white-knuckle rides.

Naturally, though, Zip World takes care to make sure its customers are perfectly safe all the time. Items such as carabiners and harnesses are inspected every month, while the cables and other zip line components are checked daily.

Carrying out the checks is only part of the story, though. As its business has grown, Zip World has needed to professionalise the way it recorded and stored inspection reports. So in 2014 the company introduced Papertrail to manage all of its inspection activity.

Today, the system handles more than 7,500 records on behalf of 46 members of staff, who deal with critical business functions ranging from employee qualifications and certification to the management of equipment across five venues.

The company is now enjoying a host of benefits too long to go through in a short blog post. But if you want to find out more, take a look at our new Zip World case study. And then get in touch to find out how your white-knuckle experience could be just as safe.

Contact us now for more information about how to make your business safer and more efficient.

Could ‘small data’ help cut offshore wind costs?

Talk of ‘big data’ is all the rage in the wind industry. The ability to crunch massive amounts of turbine data in near-real time is seen as a key way to help cut costs, particularly in operations and maintenance.

Offshore Wind Magazine, for instance, says “big data has a large role to play in areas such as turbine design, monitoring and maintenance.”

This is undoubtedly true. The problem for wind farm operators is that big data systems are complex and expensive. And sometimes it can be hard to see if the financial benefits they will yield are worth the investment.

Not all wind farm data requires a big number-crunching approach, though. Take equipment inspection records, for instance.

The mere act of using a platform such as Papertrail to track this data can yield significant benefits in terms of operational efficiency, cost reduction and worker safety.

And since it is delivered from the cloud in a software-as-a-service package, it couldn’t be easier to set up and use. It’s big data in terms of its capabilities and advantages, but decidedly ‘small data’ in terms of its drain on the business.

Papertrail is already being used to great advantage across the offshore wind industry, by major project developers such as Innogy Renewables UK and specialist contractors such as Offshore Painting Services.

Why not use this small data gem to help your renewables business run more safely, smoothly and cost-effectively, too?

Contact us now for more information about how to make your organisation safer and more efficient.

Improving council services with better inspections

Collecting waste might not sound like a dangerous affair. But it happens to be one of the riskiest occupations in the UK, mainly because it involves operating heavy machinery and operatives working alongside large vehicles in the highway.

This means local authorities need to keep a close eye on health and safety standards in their refuse collection operations. It is important to carry out regular inspections and deal rapidly with any shortcomings.

But maintaining first-rate inspection regimes is not easy when waste collection crews are constantly on the move, often labouring outside of normal working hours with little time or opportunity to stop.

At the City of Cardiff Council, the inspection team found a way to overcome this problem: using Papertrail for its safety equipment inspection records.

With Papertrail, inspection results can be logged from anywhere, using mobile devices, and the system could be set up to trigger alerts regarding follow-up actions.

In April 2017, Papertrail was rolled out across the Council’s waste collection services, which covers two shifts consisting of 120 workers and 36 vehicles. Today, Papertrail is helping to improve the quality of Cardiff’s waste and recycling collections in many ways.

To get the full story, have a look at our Cardiff Council case study. And if you are interested in getting similar results in your organisation, then get in touch.

Contact us now for more information about how to make your organistion safer and more efficient.

Let’s help the UK make working at height safer

I’m unaware of the last time working-at-height safety was a government priority. But last month the UK Government issued a call for advice on this very topic.

More specifically, a committee investigating working-at-height injuries and fatalities put out a statement, through an All Party Parliamentary Group (APPG) on Working at Height, seeking information to understand fatal fall causes and solutions.

The committee is concerned that falls from height, and falling objects, account for the highest number of preventable fatalities and injuries across all sectors in UK industry, according to the APPG.

“The APPG will seek to understand the root causes and propose effective, sensible measures to reduce this toll and send people safely home from work,” it says.

For now, the APPG is asking industry players to provide answers to eight simple questions, such as ‘what are the primary reasons for falls?’ or ‘are there specific measures you believe are necessary?’

As a business committed to improving operational safety through improved personal protective equipment management, at Papertrail we are naturally delighted that this issue has been taken up by the UK administration.

And we are keen to spread the word so the APPG gets as much support as it can from industries employing working-at-height practices.

To get involved, take a look at the APPG’s questions and submit your responses by March 2, 2018, to or Working At Height APPG, 32-34 Great Peter Street, London, SW1P 2DB.

Contact us now for more information about how to make your organisation safer and more efficient.

Welsh and proud of it

Papertrail is a global company, with customers stretching from North America to Australia. We pride ourselves on offering a platform that is available anywhere, anytime. So, clearly, we are not overly preoccupied with geography.

That said, we originated in Wales and still value our Welsh heritage. Wales, after all, has a long tradition of innovation. Its mining and metallurgical industries helped to power the industrial revolution.

The country later reinvented itself as a haven for light industry and services, and in 2008 became the first nation in the world to be awarded Fairtrade Status.

More recently, Wales has also focused on the sustainable exploitation of natural resources, with activities ranging from offshore wind farm development to outdoor leisure activities.

Today, Wales is the third-best recycling nation in the world and 43% of its electricity comes from renewables.

This environmental focus, coupled with the relative strength of the Welsh rural economy, made Wales the perfect birthplace for a personal protective equipment (PPE) innovator such as Papertrail.

We have grown up with a keen appreciation of the challenges faced by outdoor workers and we have baked that know-how into our platform: Papertrail was designed from the ground up to be easy to use in the field.

And this ethos seems to be working well with local customers. Notwithstanding our global client base, some of our biggest users are based in Wales. We serve renewable energy companies, public sector bodies and PPE providers across the country.

Take DMM, for example. DMM’s carabiners, ropes, pulleys and other PPE products are sought after by outdoor enthusiasts and working-at-height firms alike. But keeping records of the life history of each item can be an onerous process.

We are both leaders in our fields, with a reputation for quality and customer service. Now Papertrail helps DMM’s large corporate customers save up to around GBP£50,000 a year.

It’s a similar story with Betsi Cadwaladr University Health Board. The hospital group has locations all around our Conwy head office.

But it’s not the location that counts, so much as a spirit of innovation that has seen the Health Board use Papertrail as a key tool in improving operating theatre safety. We are pleased to be part of its success.

Speaking of innovation, perhaps nothing beats the technology operating out to sea at Gwynt y Môr. Offshore wind energy barely existed a decade ago, yet today it is helping to power thousands of Welsh homes… with a little help from Papertrail.

Thanks to our platform, says Justin Grimwade, business information manager at Gwynt y Môr’s owner, Innogy Renewables UK, “we are able to improve our health and safety posture by streamlining processes and information.”

As an innovative business, we’re obviously glad to see any organisation using our platform in new ways like this. As a Welsh company, though, we’re particularly delighted to see our country leading the way.

Contact us now for more information about how to make your business safer and more efficient, no matter where you are.

Questions about GDPR?

If you’re working in a European Union (EU) business and you haven’t heard about GDPR already, then you should have… and you will in 2018.

The General Data Protection Regulation is an instrument by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the EU.

It has been variously called “a game-changer” and “the biggest shake up in 20 years.”

But for companies that must comply with it by May 25 this year, the regulation, which gives citizens much greater control their personal data, is potentially a bit of a headache.

The key thrust of GDPR is that it allows citizens to better control their personally identifiable information (PII). The EU says the regulation will give citizens:

  • The right to know when their personal data has been hacked, since organisations will have to inform individuals promptly of serious data breaches, and will have to notify the relevant data protection authority.
  • A clearer right to erasure (or the ‘right to be forgotten’), so when an individual no longer wants their data processed and there is no legitimate reason to keep it, the data will be removed.
  • Easier access to their data, including providing more information on how that data is processed and ensuring that the information is available in a clear and understandable way.
  • A new right to data portability, making it easier to transmit personal data between service providers.

For companies, the challenge will be to identify all relevant PII and make sure it can be easily provided to an individual or deleted if needed. And this PII can include all information about staff and customer certifications.

If you hold this kind of information on spreadsheets or other traditional methods, complying with GDPR could be a problem because you have to track down and take into account every single copy of documents containing PII.

That is why you might want to consider moving to a central, cloud-based system such as Papertrail. With Papertrail, you store all relevant certification data in one place, and can access it quickly and easily from anywhere.

You also benefit from holding the data in a highly secure environment, where access is restricted to the administrators you choose. In theory, Papertrail covers most of the GDPR boxes you need to worry about… but by all means get in touch for more information.

Contact us now for more information about how to make your business more efficient and compliant, no matter where you are.

Could greener energy yield a ‘safety dividend’?

The UK energy system ended last year on a high note. According to the National Grid, 2017 was the greenest year ever for electricity in the country. Renewable energy sources provided more power than coal for around 90% of the year.

This is clearly great news for those concerned about climate change. But increasing the UK’s reliance on renewable energy may have another, less obvious advantage, linked to safety.

Coal, oil and gas are all hard to get out of the ground. They can catch fire or explode when handled. And they are major sources of air pollution. This all means they can have a significant impact on health.

Coal, for instance, is thought to cause 100,000 deaths per trillion kilowatt-hours of electricity, which is about the amount that Russia consumed in 2014. For the same amount of electricity, oil kills around 36,000 people. Natural gas results in 4,000 deaths.

The death rates from renewable energy, meanwhile, are comparatively small. Rooftop solar panels, which are made in pristine lab conditions and have practically no pollution or maintenance risks during operation, have a mortality rate of 440 per trillion kilowatt-hours.

Wind power is even safer, with a mortality rate of just 150 per trillion kilowatt-hours. Naturally, these figures should not discourage renewable energy companies from striving to improve safety.

But it is also clear that simply switching from fossil fuels to wind and solar could cut energy sector-related deaths by two or three orders of magnitude, which is a major achievement.

The key, of course, will be for the wind and solar industries to maintain or improve their safety records wherever possible. This won’t happen automatically.

On the contrary, even though wind and solar are inherently safer than coal, oil or gas, the fact that renewable energy sectors are growing rapidly means special emphasis needs to be placed on keeping safety standards high while scaling up production.

Part of this will need to be through improved training and policies. Part of it will be through the application of technologies ranging from drone-based inspections to personal protective safety equipment management systems, such as Papertrail.

Provided renewables firms make sure this remains a priority, the move to clean energy could deliver a safety dividend as well as better deal on climate.

Contact us now for more information about how to make your wind business safer.

Include smart PPE management in your 2018 budget

It’s that time of year when most company leaders start to ponder the year ahead. You think about objectives, worry over targets and start to juggle budgets. That last part is never easy, particularly since 2018 will likely be another belt-tightening year for many companies.

When it comes to personal protective equipment (PPE), the task is doubly difficult. This material costs money but does not generate revenues. Instead, it’s primary role is risk mitigation: making sure your business does not suffer an expensive catastrophe.

Putting a price on an unforeseen event is almost impossible, so the chances are you will invest enough to make sure you meet legal and best-practice guidelines, and leave it at that. But this year you might want to throw smart PPE management into the mix, too.

Naturally, implementing a PPE management platform carries a cost. But unlike PPE itself, a smart management system can yield a measurable return on investment. XI Training, for example, has cut PPE administration times by 60% after bringing in Papertrail.

And administrative savings are just the start. According to Cleo Cabuz, vice president of engineering and chief technology officer for Honeywell Industrial Safety, 2018 will be the year that smart PPE takes off.

“In future, by using retrofitted wireless data transfer technology, everything from eyewear to hardhats could become connected, while further innovations in wearable sensors could make it possible to monitor any parameter that affects a worker’s health,” Cabuz says.

Part of that evolution will involve having platforms that can store information about each PPE item, along with its work history and future—a kind of digital passport, if you like.

That kind of platform exists today, and could already be delivering benefits to your business in terms of reduced cost, improved efficiency and better safety. Why not make 2018 the year you introduce it into your organisation?

Contact us now for more information about how to make your business safer and more efficient.

Elevating wind turbine lift maintenance

Could smart tracking systems give wind turbine elevator maintenance a lift? This might seem like a trivial question, but it’s not. Lift availability is an important health and safety topic for the wind industry. And on reflection, it’s hardly surprising.

In 2015, according to the US National Renewable Energy Laboratory, the average hub height for offshore wind turbines was around 90 metres, which is about as tall as the Statue of Liberty (or a bit shorter than Big Ben, for readers this side of the pond).

As you can imagine, having to climb up stairs this height is an exhausting affair, particularly within the confines of a turbine tower. That is why turbine towers come equipped with lifts.

According to a G+ Global Offshore Wind report from March 2017, “lifts are ‘usually available’; however, where unavailability occurs it can have a dramatic impact upon work packages, and its effects can be chronic both for physical health and morale.”

Clearly, if a lift isn’t working then it would be pointless and possibly dangerous to try to use it. But lifts aren’t always unavailable because of a fault. G+ says: “Another common reason for unavailability is the lift being overdue for its statutory inspection.”

With the availability of platforms such as Papertrail, specifically designed to track inspections, it seems remarkable that wind farm operators could hamper productivity and compromise health and safety because of an inspection oversight.

And let’s be clear about the risks here. Says G+: “The impact of climbing activities on health, safety and well-being is considered to be significant, and effects can be direct or indirect. Direct effects include immediate and delayed musculoskeletal strain.

“Issues have included several older technicians suffering from knee muscle strain and pain and these effects have been reported on incident/injury forms.”

It is important to stress that offshore wind technicians work in environments where every care is usually taken to ensure health and safety.

In 2016, for example, there were only nine emergency response or medical evacuation incidents in the whole of the UK offshore sector. Everyone in the industry will be hoping to keep this level as low as possible.

All we are saying is that, in this day and age, missing lift inspections shouldn’t be a factor.

Contact us now for more information about how to make your renewable energy business safer and more efficient.